Contact Us
Health Partners Plans is committed to being a trusted partner to our provider network. Our Network Management team, and all other departments at HPP, are ready and willing to help our in-network providers and hospital partners. You can always contact the Provider Services Helpline or your NAM (Network Account Manager) if you need any assistance.
For Providers
Contracting: contracting@jeffersonhealthplans.com
Credentialing: credentialing@jeffersonhealthplans.com
Provider Data Changes: datavalidation@jeffersonhealthplans.com
Provider Services Helpline: 1-888-991-9023 (9 a.m. to 4:30 p.m.)
- Medical Providers: #1
- Pharmacies: #2
- Join HPP's Provider Network: #3
- Members: #4
For Members
Member Relations (Customer Service)
- Health Partners Medicare: 1-866-901-8000
- Health Partners (Medicaid): 1-800-553-0784
- KidzPartners (CHIP): 1-888-888-1211
- TTY: 1-877-454-8477