Tools and Resources
Branding Update (October 2024)
As a reminder, in July of 2023 we launched Jefferson Health Plans as our official marketing name for certain Health Partners Plans, Inc. products. While the marketing name changed for certain products, others did not. Our product names that remained the same (Health Partners Plans remained for the Medicaid and CHIP lines of business, while other products were with the Jefferson Health Plans marketing name for Medicare Advantage and the ACA/Individual and Family Plans lines of business).
To help our provider partners understand these changes, please take note of our product names and member ID cards, as well as the FAQs we have developed (please see links below). It is important to know the differences in the product names and applicable program (Health Partners Plans Medicaid, Health Partners Plans CHIP, Jefferson Health Plans Medicare, Jefferson Health Plans Individual and Family) when speaking to our members/your patients.
HPP Tools and Resources
- Provider Manual
- Provider Directory
- Provider Quick Reference Guide (PDF)
- Formularies
- Member Rights & Responsibilities
- Policy Bulletin Library
- Prior Authorization Guidelines and Forms
- Form and Supply Requests
- HPP University (Training Resources)
- TIPS (Telephonic Psychiatric Consultation Service Program)
- The Opioid Epidemic - Resources for Providers
- Best Practices for ICD-10 Coding and Documenting MI and CVA (PDF)
- Consent for Provider to File a Grievance For a Member (Word doc)
- Consent for Provider to Request a Fair Hearing on Behalf of a Member (Word doc)
- List of Pharmacies with Delivery (Excel File) Please note: This is not a complete list of pharmacies. This list will be updated annually.
- Ending of Continuous Coverage
